VivianneVivianne

Privacy Policy

Last updated: 29 August 2026

This policy explains how we collect, use, disclose, and safeguard your information when you use Vivianne. It applies to the desktop application and to this website.

1. Information we collect

Automatically collected

  • Usage data: information about how the application is accessed and used, which may include IP address, operating system, and the time and date of access.
  • Diagnostic data: crash logs, performance statistics, and diagnostic data used to maintain, improve, and secure the application.

Information you provide

  • Account information: if you create an account or sign in, your email address, username, and password (stored hashed).
  • Content you input: text, files, or prompts you send to the assistant may be processed by the underlying AI providers. We do not store your raw input beyond what is necessary to provide the service.
  • Feedback: comments and contact details you send us in feedback or bug reports, so we can respond.

2. How we use your information

  • To provide, maintain, and improve the application and its AI features.
  • To personalise your experience within the application.
  • To monitor and address technical issues, crashes, and security vulnerabilities.
  • To communicate with you about updates, features, or support matters.
  • To comply with legal obligations and protect the rights and safety of the application and its users.

3. How we share your information

  • AI service providers:when you send a prompt to the assistant it is transmitted to a third-party AI provider (for example OpenAI, Anthropic, or Google) under that provider's own privacy policy. We do not sell your data to unrelated third parties.
  • Legal requirements: we may disclose information where required by law, regulation, or a valid government request.
  • Service providers: we may engage third parties to host, debug, or improve the application. They are bound by confidentiality and use-limitation obligations.

4. Data retention

  • Usage diagnostics and crash logs are retained for 30 days, unless a longer period is required for security or legal reasons.
  • Account information is retained for as long as your account exists, or as needed to provide the service.
  • Content you input is not stored long-term. It is processed in real time and not persisted beyond the session unless you explicitly save it.

5. Your rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete personal information we hold about you.
  • Receive a copy of your data in a portable format.
  • Object to or restrict processing of your data.
  • Withdraw consent at any time, where processing is based on consent.

To exercise these rights, contact us at privacy@vivianne.dev.

6. Children's privacy

Vivianne is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

7. Changes to this policy

We may update this privacy policy from time to time. We will notify users of material changes by posting the new policy on this page and, where appropriate, by sending a notification within the application.

8. Contact us

Questions or suggestions about this policy: privacy@vivianne.dev.